CSS has created a project with the aim of promoting awareness to all CSS Officers and CSS Crew of CSS to be the number 1.  To be the best in all the aspects of Quality of Products and Services. It’s a whole methodology, which is presented to all crew to ensure that the objectives are accomplished.

Tailor-made, three-month training includes these highlights of the CSS phylosophy :    

Dedication,  Loyalty, Courage, teamwork                                    

 

Doing ordinary things Extraordinary well

Adding Value

Going beyond what’s expected

Being at the best…always

New ways to delight

Taking care of the Customer like own family

Exceed guest expections with an attentive service   

Guest interaction program

 

Safety and security program

Behavior and code of conduct at the job facility   

Generating additional revenue / upslling