Our crew, our most valuable asset
We have realised from the beginning that the crew is the most important part of the onboard operations. That is why we go to great lengths to hire the most dynamic and talented people with an attitude that says: “I am here to serve”.
Our CSS Academy in the Philippines trains our new employees and returning crew in the areas in which they are going to work onboard with the main focus on guest satisfaction. We train on cleanliness and working cost-effectively without reducing the quality of the product.
We continuously monitor our crew for more talented employees in order to promote these members of staff to higher positions which also helps to maintain a constant excellent onboard service.